Best Soak: Water Bills

Baltimore’s new monthly water billing system would be simpler, they said. Smaller monthly bills would be easier to manage for people on fixed incomes, they said. Those with lower water usage would pay less, they said. By October the complaints were piling in: crazy-high bills and no relief from city officials, who had changed the appeal process (for the better, they said). It was just like it ever was. By May, almost 1,000 people were facing tax sale foreclosures of their homes because of overdue water bills. Many of the figures were bogus.

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